Our Frequently Asked Questions
How quickly can we buy your flat?
Typically we can complete in 7 days, although we have been able to complete in tighter timescales than this in the past. That being said our average time for completion is between 2-3 weeks. We can work around your requirements!
Are there any extra fees or charges to pay?
No, we cover absolutely everything for you, what we offer you is exactly what you will get.
How do you value my flat?
We use a variety of online tools to research your flat and its local area which we use to determine an initial valuation. We will then need to send our one of our Acquisition Managers to come and see the property to assess the condition is as described, which we will then submit our offer.
What We Can Offer?
As cash buyers, we buy any property, in any condition, in any location. If you want to sell your property quickly or want to find out more about how we can help, then get in touch today. All legal fees are included in our service so what we quote you is what you’ll receive.We only require one quick viewing to make sure that our valuation is correct.
If the tax is too high, we can purchase the property quickly allowing you to get the funds to pay the required fees. We can buy your property in as little as 7 days with our hassle-free "sell house fast" service.
Do I Need To Get Professional Advice?
Tax on selling a home can be a pretty complex and confusing subject, and if you're still unsure of what you may owe or if there is any way to reduce or avoid the tax rate altogether then it is always worth seeking the advice of a law professional.
Do You Have To Pay Taxes On Money From Selling Your House?
If the property that you are selling is your main residence then you will normally be exempt from tax.
It is only when you rent out your home, have a second home, or if you use part of your home for a business, that things become a little trickier. This is why it is always a good idea in order to make sure that you do not owe any tax.
Don't you just take advantage of those in debt?
No, not at all. This is a common misconception, but most of the people we buy from are simply moving on, we also legally can't leave people in negative equity.
There are a small percentage (below 5%) of people that come to us with debt-related issues & in a tricky situation. On these types of enquiries, we always take the utmost care & ensure that we offer a service that would benefit them.
Do you need to view my property & get a survey?
We don't view every property that we buy, but we do try to view most. We also, typically, get a survey on every property we directly purchase.
How are we making money?
We buy your property for below market value, far quicker than a traditional sale & then we try sell it closer to market value.
We take a risk in doing this, with something as high value as a house & with the forever changing house prices, not every property makes money.
Once agreed, is the sale guaranteed?
That's a tough one - yes, as long as everything is described, the sale is guaranteed. Buying a property isn't like buying a loaf of bread though, and there can be things that come up on the survey that severely impact value, which we would have to discuss, so we can't completely guarantee it from that first conversation.
What we will say though, is this is rare. If you're honest and upfront with us from the first conversation, then typically once agreed, the sale will be complete!
House selling situations
I’ve recently inherited a property; can you buy it from me?
Yes, of course we can. If you would like to read more information about us purchasing inherited properties, please visit our inherited property page.
Unfortunately I have fallen ill, can you buy my property from me?
We are sorry to hear about your circumstance; however, we can help by purchasing your property. If you would like to read more information then we have a page on selling your house due to illness.
My property has Japanese Knotweed, will you still buy it?
We will buy your property with Japanese Knotweed. We can buy the property quickly off of you and then instruct a Japanese Knotweed specialist to create a treatment plan for the property. You can read more about selling a house with japanese knotweed.
My property is run down and in a pretty poor condition, will you buy it?
Yes! We buy any property in any condition, but of course our offer will be reflective of that.
Unfortunately, my house suffers from subsidence; would you still purchase it?
Even if your property has subsidence issues, we will buy your property. Unlike traditional and online estate agents who generally will not sell properties with subsidence.
House valuation process
What information do you require to value my home?
To provide you with an initial valuation we need you to go through the quote process telling us the postcode, amount of bedrooms & type of property. We'll then have a chat to you around the general condition of the property which we will then be able to provide you with an initial offer.
Providing us with correct and accurate information will help us provide you in turn, with a more accurate offer.
How will you calculate the value of my property?
At our office, we have an underwriting team that uses the most up-to-date software combined with their experience in the local and national property market.
With the blend of experience and software, we are able to make an accurate desktop valuation on your property, which we will present to you.
This offer is always subject to an independent RICs survey, if you choose to accept and proceed with the process.
How do you value my flat?
Much like a normal property! There are just a few more things to consider, which we will gather information on, such as the leasehold and ground rent.
We then use a variety of online tools to research your flat and its local area which we use to determine an initial valuation.
We may then decide to send our one of our Acquisition Managers to come and see the property to assess the condition is as described, which we will then submit our offer.
Will you come out to see my property before you make an offer?
It depends. Unlike a lot of fast house selling companies, we have our own Regional Managers that we often send to visit and assess the property, confirming the offer.
This isn't, however, always necessary, and is done on a property-by-property basis.
If we do decide to send a Regional Manager, this is of benefit to you, as it allows us to get a much more accurate valuation of the property initially.
Will it cost to get an offer on my property?
No definitely not, we can provide you with a free cash offer in as little as 24 hours, it only takes a little bit of your time to discuss the property itself.
We’re honoured to have been featured in the media by several leading outlets and major publications
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Payment
Are there any fees to pay?
No, we cover absolutely everything for you as long as you go with the solicitors we recommend.
How quickly will I get my cash after the sale has completed?
We are at the mercy of the banks with this one, we will send the money instantaneously.
For most banks, this means the money is in immediately.
Are there any extra charges to pay?
No - we cover everything for you, as long as you choose the solicitors that we recommend.
When compared to a typical estate agent, that leads to a significant amount of savings for you. According to Zoopla estate agent fees range from 1-3.5%, meaning at the higher end on a £200,000 property you would pay £7,000!
Does the seller have to pay anything?
No – we cover all the costs as long as you go with our recommended solicitors.
Is it legitimate?
Yes - we are a legitimate cash house buyer and we're one of, if not, the biggest in the industry. If you want to see other customers' experiences you can check out our Trustpilot, but we're also members of The National Association of Property Buyers & The Property Ombudsman.
How we work
Are you genuine cash buyers?
Yes 100%! We have our own cash reserves at the ready to buy your Oxford property & we don't rely on any outside investment, like some of our other competitors.
You can read all of our reviews from previous customers on Trustpilot. Here's a great example review by a customer:
"Yash was really friendly and really honest throughout our conversations. He was a completely open book and made me an offer that was more than fair, explaining the process of sale very thoroughly and all the steps required. I would recommend using The Property Buying Company to anybody as they offer fair prices and all the advice/ help that anybody could need. Even after my dealings were finished, Yash offered any knowledge that he might have and even gave me his contact details if I ever needed advice in the future. Thank you!" - Shane Brooks, January 30, 2025.
Why should I sell my house to you?
Where do we start! Firstly, if you sell to us it will be quick and hassle-free. We complete sales in 2-3 weeks on average, with no hidden fees to you.
We are one of the largest cash property buying companies in the UK and buy with our own money, meaning the whole process is simple. Find out more reasons to sell to us.
Can you buy my property fast?
Yes, we've bought houses in as little as 24 hours before, although our average completion is between 2-3 weeks.
You don't just have to take our word for it, here's a review from a customer on Trustpilot:
"Just completed on our sale and couldn’t have done it without Raphael’s help and advice. After 4 weeks we have now completed. Highly recommend." - Melanie Scott, January 31, 2025
Are you part of any Ombudsman or Regulatory body?
Yes, we are part of the National Association of Property Buyers (NAPB) & The Property Ombudsman (TPO).
How quickly can you purchase my home?
We can purchase your property in as little as 7 days, however, our typical purchase is between 2-3 weeks.
Sell House Fast
Is a quick sale guaranteed?
It can never be a guarantee, with property there can be all kinds of hiccups, however we try and keep these to an absolute minimum. We’ve completed on a house purchase in as little as 24 hours before, but on average it takes around 2-3 weeks.
We also want to stress that our offer is subject to a RICs independent valuation, which we make clear from the start.
What type of property do you buy?
Anything! From a large detached house in Southampton to a flat in Newcastle and everything inbetween, we'll buy any property, in any condition for cash - we mean it!
How do I know there aren't any hidden costs?
It's hard to show you any definitive proof aside from the contract that you sign when you agree to sell - but we don't have any hidden costs, we cover absolutely everything.
There's no hidden costs if you sell to The Property Buying Company, even legal fees are included if you use our solicitors.
Do you purchase the properties yourself?
Mostly, however, there is a limit to how many properties we can purchase in a given timeframe.
If we’re unable to help you then we have a network of investors who are also property cash buyers and can complete the sale quickly and efficiently, guided and facilitated by ourselves.
Do I require a solicitor when using your service?
Yes, it works just like a normal sale, however, if you choose our recommended solicitors who we know work fast, we'll also cover the cost.
Edit Log
07/05/2025 - Content edited by Raphael Kaye & Jessica Buckley
07/05/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)