Our Frequently Asked Questions
Is The Property Buying Company a genuine cash buyer of property?
We are a genuine cash buyer because we have a large cash facility dedicated to buying properties and this enables us to purchase any property, in any location, in any condition in as little as 24 hours or within a timescale to suit you. We pride ourselves on having an average completion timescale of 2-3 weeks . As one of the leading national property cash buyers, we have purchased properties ranging from a fire damaged commercial unit in the West Midlands, through to multi-million pound properties in Central London. There is no price restriction on what properties we can buy so please call us today or fill out our online enquiry form to see what we can offer you for your property.
Do you come out to see our property before making an offer?
Definitely. We'll arrange for one of our Regional Acquisition Managers to visit you at your property to have a look at it and discuss your reason for selling. Our Regional Managers all have a vast amount of experience and a great knowledge of the local and national property markets. Additionally, we believe that meeting one of our dedicated representatives allows you to better understand the high level of service we provide.
What does this mean to you?
For our customers, having an experienced Regional Manager, visiting the property can often mean that you get a better offer as we can view the specific unique features of your property. You will have a forum to discuss your property face to face with a decision maker and show them the positives of your property that might not be clear through only using online comparable evidence. You will also have a point of contact that you have met and who has seen the property first hand. Our Regional Managers are there to help guide you through the process and can discuss our paperwork with you, answering any questions you may have. As they have all worked in various aspects of the property industry before, they have insightful knowledge and can offer you genuine guidance even if we fail to reach an agreement on the day of the appointment. If we agree a deal, they will work with your dedicated Property Consultant throughout the sale process and are also happy to take your call and assist you in whichever way they can.
How do you calculate the value of my home?
The Property Buying Company has an in-house underwriting team with over 50 years of combined experience in the property sector. The underwriting team uses the most up to date valuation software, and also their experience and knowledge of the local and national property market, to make an accurate desktop valuation of your property. If you agree with our valuation, we will then send one of our Regional Managers to come and see your property so we can confirm our valuation and make you a provisional offer.
Will it cost me to receive an offer?
No. Absolutely not. Unlike some of our competitors, we are always happy to give you a no-obligation, no cost offer on your property. We are property professionals with over 50 years of combined experience, and even if you decide not to proceed with us, our team will have been happy to have at least given you a little free property advice. Similarly, if you do decide to proceed with us then all legal fees are included so what we offer you is what you'll receive.
My property is run down, will I still be able to sell it to you?
Absolutely! We buy property in any condition, just send us your details and we'll make you an offer for your property.
What types of property do you buy?
The Property Buying Company will buy any of the following types of property:
Detached
Semi Detached
Terrace
Bungalow
Flat
Maisonette
Cottage
Barn
In essence we will offer on any type of property in any condition throughout England & Wales. We will also consider commercial property and land.
Which parts of the UK do you buy in?
We don't currently buy properties in Scotland or Northern Ireland because the property market and laws are different there. However, are are able to purchase houses anywhere in England and Wales.
How long does it take to sell with The Property Buying Company?
The Property Buying Company can complete in a timescale to suit you. We have completed on properties within 7 days however, on average, we usually take 2 – 3 weeks. We will work with you to try to achieve your ideal completion date.
How can I be sure I am getting the best offer possible for my property?
There are rival property buying companies who initially offer high prices to customers to engage them, and then lower their offer once they have them hooked.
We believe this is dishonest. We make you the highest offer we are able to make for your property from the very beginning.
We back what we say with our HIGHEST OFFER GUARANTEE.
How are you able to buy for cash?
The Property Buying Company has managed to obtain multi-million pound cash purchasing facilities that allow us to buy any property, in any condition and in any location that we wish. We also have our own large cash reserves so we are not restricted, like some other House Buyers, with what we can or cannot buy. The Property Buying Company is, therefore, able to buy any property in any location, in any condition, and at any price point up to a 80% of its value subject to property type, location and condition
House selling situations
I’ve recently inherited a property; can you buy it from me?
Yes, of course we can. If you would like to read more information about us purchasing inherited properties, please visit our inherited property page.
Unfortunately I have fallen ill, can you buy my property from me?
We are sorry to hear about your circumstance; however, we can help by purchasing your property. If you would like to read more information then we have a page on selling your house due to illness.
My property has Japanese Knotweed, will you still buy it?
We will buy your property with Japanese Knotweed. We can buy the property quickly off of you and then instruct a Japanese Knotweed specialist to create a treatment plan for the property. You can read more about selling a house with japanese knotweed.
My property is run down and in a pretty poor condition, will you buy it?
Yes! We buy any property in any condition, but of course our offer will be reflective of that.
Unfortunately, my house suffers from subsidence; would you still purchase it?
Even if your property has subsidence issues, we will buy your property. Unlike traditional and online estate agents who generally will not sell properties with subsidence.
House valuation process
What information do you require to value my home?
To provide you with an initial valuation we need you to go through the quote process telling us the postcode, amount of bedrooms & type of property. We'll then have a chat to you around the general condition of the property which we will then be able to provide you with an initial offer.
Providing us with correct and accurate information will help us provide you in turn, with a more accurate offer.
How will you calculate the value of my property?
At our office, we have an underwriting team that uses the most up-to-date software combined with their experience in the local and national property market.
With the blend of experience and software, we are able to make an accurate desktop valuation on your property, which we will present to you.
This offer is always subject to an independent RICs survey, if you choose to accept and proceed with the process.
How do you value my flat?
Much like a normal property! There are just a few more things to consider, which we will gather information on, such as the leasehold and ground rent.
We then use a variety of online tools to research your flat and its local area which we use to determine an initial valuation.
We may then decide to send our one of our Acquisition Managers to come and see the property to assess the condition is as described, which we will then submit our offer.
Will you come out to see my property before you make an offer?
It depends. Unlike a lot of fast house selling companies, we have our own Regional Managers that we often send to visit and assess the property, confirming the offer.
This isn't, however, always necessary, and is done on a property-by-property basis.
If we do decide to send a Regional Manager, this is of benefit to you, as it allows us to get a much more accurate valuation of the property initially.
Will it cost to get an offer on my property?
No definitely not, we can provide you with a free cash offer in as little as 24 hours, it only takes a little bit of your time to discuss the property itself.
We’re honoured to have been featured in the media by several leading outlets and major publications
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Payment
Are there any fees to pay?
No, we cover absolutely everything for you as long as you go with the solicitors we recommend.
How quickly will I get my cash after the sale has completed?
We are at the mercy of the banks with this one, we will send the money instantaneously.
For most banks, this means the money is in immediately.
Are there any extra charges to pay?
No - we cover everything for you, as long as you choose the solicitors that we recommend.
When compared to a typical estate agent, that leads to a significant amount of savings for you. According to Zoopla estate agent fees range from 1-3.5%, meaning at the higher end on a £200,000 property you would pay £7,000!
Does the seller have to pay anything?
No – we cover all the costs as long as you go with our recommended solicitors.
Is it legitimate?
Yes - we are a legitimate cash house buyer and we're one of, if not, the biggest in the industry. If you want to see other customers' experiences you can check out our Trustpilot, but we're also members of The National Association of Property Buyers & The Property Ombudsman.
How we work
Are you genuine cash buyers?
Yes 100%! We have our own cash reserves at the ready to buy your Oxford property & we don't rely on any outside investment, like some of our other competitors.
You can read all of our reviews from previous customers on Trustpilot. Here's a great example review by a customer:
"Yash was really friendly and really honest throughout our conversations. He was a completely open book and made me an offer that was more than fair, explaining the process of sale very thoroughly and all the steps required. I would recommend using The Property Buying Company to anybody as they offer fair prices and all the advice/ help that anybody could need. Even after my dealings were finished, Yash offered any knowledge that he might have and even gave me his contact details if I ever needed advice in the future. Thank you!" - Shane Brooks, January 30, 2025.
Why should I sell my house to you?
Where do we start! Firstly, if you sell to us it will be quick and hassle-free. We complete sales in 2-3 weeks on average, with no hidden fees to you.
We are one of the largest cash property buying companies in the UK and buy with our own money, meaning the whole process is simple. Find out more reasons to sell to us.
Can you buy my property fast?
Yes, we've bought houses in as little as 24 hours before, although our average completion is between 2-3 weeks.
You don't just have to take our word for it, here's a review from a customer on Trustpilot:
"Just completed on our sale and couldn’t have done it without Raphael’s help and advice. After 4 weeks we have now completed. Highly recommend." - Melanie Scott, January 31, 2025
Are you part of any Ombudsman or Regulatory body?
Yes, we are part of the National Association of Property Buyers (NAPB) & The Property Ombudsman (TPO).
How quickly can you purchase my home?
We can purchase your property in as little as 7 days, however, our typical purchase is between 2-3 weeks.
Sell House Fast
Is a quick sale guaranteed?
It can never be a guarantee, with property there can be all kinds of hiccups, however we try and keep these to an absolute minimum. We’ve completed on a house purchase in as little as 24 hours before, but on average it takes around 2-3 weeks.
We also want to stress that our offer is subject to a RICs independent valuation, which we make clear from the start.
What type of property do you buy?
Anything! From a large detached house in Southampton to a flat in Newcastle and everything inbetween, we'll buy any property, in any condition for cash - we mean it!
How do I know there aren't any hidden costs?
It's hard to show you any definitive proof aside from the contract that you sign when you agree to sell - but we don't have any hidden costs, we cover absolutely everything.
There's no hidden costs if you sell to The Property Buying Company, even legal fees are included if you use our solicitors.
Do you purchase the properties yourself?
Mostly, however, there is a limit to how many properties we can purchase in a given timeframe.
If we’re unable to help you then we have a network of investors who are also property cash buyers and can complete the sale quickly and efficiently, guided and facilitated by ourselves.
Do I require a solicitor when using your service?
Yes, it works just like a normal sale, however, if you choose our recommended solicitors who we know work fast, we'll also cover the cost.
Edit Log
07/05/2025 - Content edited by Raphael Kaye & Jessica Buckley
07/05/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)