Our Tepilo Estate Agent Review
An online estate agent with a fixed fee of £895
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Content Written By: Raphael Kaye - Last Updated: 10/06/2025
Who Are Tepilo
Tepilo was an online estate agent founded in 2009 who state they have redesigned the property selling process, making it more customer-centric.
They stated that they charge a fraction of the cost to help you sell quickly and for the best possible price. On average, at the time Tepilo said that they find a buyer in under 60 days, save customers £5,120 in fees, and achieve 98% of the last advertised price.
They had an experienced team to help you at each step of selling, including valuers, negotiators, and sales progressors. You even had your own dedicated negotiator and sales progressor through the whole journey until completion.
We’re honoured to have been featured in the media by several leading outlets and major publications
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How Tepilo worked
There are a few steps in order to sell through the online estate agent Tepilo, and we've detailed them all below:
What Happened to Tepilo?
Tepilo Ltd, owned and founded by Sarah Beeny went into administration on 3rd December 2018, but it was a long process and concluded on 1st December 2020, they were then officially dissolved on 18th July 2023.
You can find the filing history and record on the Tepilo Limited Companies House information.
The reason the company went under was mainly due to financial struggles. There was an attempt to merge with Emoov in early 2018, but it didn't materialise as expected, and both companies collapsed as a result.
So, who should you use now? Well, they offered a very similar model to that of Purplebricks, or Strike, so if you are looking for a like-for-like service, those two would be the most obvious choice.
Tepilo fees
Tepilo charge £895 for their classic package. This includes:
Ads on Rightmove, Zoopla and Prime Location
Expert support
Home verification visit
Account management
Legal set up
Sales progression
house repayments advice
Professional photography
Professional floorplan
Watch out for Tepilo's extra charges - they're hidden within their FAQ drop-downs underneath the classic package. They offer a Viewings Package for an extra £360 where they can manage and host your viewings. Unfortunately, Tepilo don't offer a no-sale, no-fee option like some of their competitors. They do allow you to pay on completion or 10 months after completion, whichever is first.
EPC is an extra, at a cost of £90. They claim this is because some people already have a valid EPC.
Solicitor fees are not included. The base fee for their conveyancers is £699 plus disbursements plus VAT. However, if you are on their pay-later package, and choose not to use their conveyancers, there is a £360 surcharge to opt out of this service.
Tepilo reviews*
Below are Tepilo's ratings on a popular review platform:
| Platform | Reviews | Rating | 3 Stars & under |
|---|---|---|---|
| Trustpilot | 2,462 | 3.6/5 | 392 |
Reviews correct as of 10/06/2025
Reading through their reviews, you can see that a handful have been left after they went into administration, which is where you can truly know the closure's impact on sellers.
Just sad
Just sad, I blame Sarah Beeny for my awful experience... A terrible company to deal with.
Date of experience: August 16, 2022
Was a customer
Was a customer. After they went into administration, now no contact even though the websites are live for tepilo and emoov. I can't login and my property details are not there. I am going to use a traditional agent. I'll pay for the time tepilo actually listed my property pro rata but will not be paying the full amount.
Date of experience: May 4th, 2019
Not impressed
Not impressed, 8 months on still got a headache with our sale that has fallen through and money taken via Sarah Beeneys "estate agent" laughable,,,,,,
Date of experience: November 21st, 2019
Pros and cons of Tepilo
| Pros | Cons |
|---|---|
| ✔ Decent reviews on Trustpilot | ✖ Unless you pay extra, you hold the viewings yourself |
| ✔ Fixed selling fee; if your home is of higher value it can pay off | ✖ Sneaky with extra costs; if you're on their pay later package and choose not to use their conveyancers (costing £699 + disbursements + VAT), there is a £360 surcharge to opt out |
| ✔ Flexible payment options | ✖ Their social channels and blog haven't been updated recently, suggesting inactivity |
Why not compare us?
At The Property Buying Company, we can buy your home with cash in as little as 7 days. We don't have any fees, whether visible or hidden and can even provide you with a solicitor at no charge. With us, you don't have the hassle of messages from potential buyers or holding multiple viewings.
We are highly rated on Trustpilot, and are regulated by The National Association Of Property Buyers and The Property Ombudsman. Getting a quote with us is easy, and we can buy your property in a timescale to suit you. If you're looking at selling through Tepilo, why not get a cash offer from us too?
Edit Log
10/06/2025 - Content edited by Raphael Kaye
10/06/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)
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