Our Express Estate Agency Review
An online estate agent based in Manchester, UK
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Content Written By: Raphael Kaye - Last Updated: 16/04/2025
Express Estate Agency Overview
We'll take a look into what makes Express Estate Agency different, the fees.
In the article below we've given an overview & review of Express Estate Agency. As this article is fairly long, we've provided links below so you can quickly navigate to the section that best answers your question:
Table of Contents
Who are Express Estate Agency
"Tomorrow's estate agency, available today"
Express Estate Agency claim they are different to your traditional estate agency because they combine skilled industry professionals with cutting-edge technology.
They are an online based estate agency who operate across the UK, although they're head offices are based in Manchester.
On their website they provide an overview of their process in which you can sell your property with them in 3 steps:
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What services do Express Estate Agency offer?
Express Estate Agency offer the same service as most other traditional estate agents. Here are the core services that they mention on their website:
House Price Valuations (Online)
Selling Your Property
Property Sale Listings
Landlord Property Management
Video Valuations
Where are Express Estate Agency based?
Express Estate Agency are based purely online, so although they have a physical location, this shouldn't be of concern to their customers. That being said, their office address is as follows:
St Georges House
Peter Street
Manchester
M2 3NQ
Why Choose Express Estate Agency
They claim you can get an instant 'ExprEstimate' which is a valuation estimation showing what your property is worth in the current market conditions.
It uses a formula to generate an estimation and provides you with an estimate of the property's value, stats on the local area, local school data, and crime data in your local area.
Interesting Express Estate Agency stats
£1,061,605,055 is the value of agreed property sales in the last 12 months
£5,000,000 is the highest-value property
£15,000 is the lowest-value property
12,023 offers received in the last 12 months
47,252 viewings in the last 12 months
5,771 properties on their website
93% of their customers recommend them
2,542 independent positive reviews from customers
Express Estate Agency reviews
Express Estate Agency have a positive number of 5 star ratings on trustpilot with 74% of their reviews ending in 5 stars. However, they also have a high number of 1 stars with 11% of reviews leading to a rating of 1 which is particularly high and alarming if you're looking to sell through them.
Looking through Express Estate Agency trustpilot, we have noticed they do not reply to their negative comments. This is poor from such a large company and shows they don't look after all of their customers.
According to Trustpilot, Express Estate Agency has an average rating of 4.3 stars out of 5 based on 4,000+ reviews.
| Platform | Reviews | Rating | 3 Stars & under |
|---|---|---|---|
| Trustpilot | 4,444 | 4.3/5 | 652 (14.6%) |
Reviews correct as of 16/04/2025
Pros and cons of Express Estate Agency
| Pros | Cons |
|---|---|
| ✔ Great reviews on Trustpilot | ✖ Can't see the fees on their website |
| ✔ Aim to sell properties in 30 days | ✖ Confusing website where it's difficult to find what you want |
| ✔ Free professional photography | ✖ No online chat for easy communication with sales |
| ✖ The vendors have to do all the viewings |
Express Estate Agency selling fees
Express Estate Agency fees are not shown on their website however, from research we can tell you that they have a fee linked to the sale of your property, this is not a flat fixed fee.
Since they're so secretive about this fee it is hard to give an exact number or percentage you will have to pay them for their services. You will most likely be able to find out how much you will have to pay them once they give you a valuation on your property.
By looking through their Trustpilot reviews, it appears as though customers are reporting a figure of 1.5%+ VAT of your property value, as you can see by this customer's review:
AVOID AVOID AVOID.
AVOID AVOID AVOID. Absolutely useless estate agency. The initial sales pitch was brilliant to get you onboard but that's where it ends. The sales team were shocking. No follow up after viewers, viewers not vetted as stated in sales pitch, no sale board, no floor plans in property description, house not advertised at agreed price, despite many emails and telephone conversation refused to make alterations, when gave notice to leave property manager told us we were tied in for 7 months which was completely wrong and only rectified to 12 weeks by a colleague. Property wasn't removed from rightmove on contract end day and continued to be advertised. And the fee if they had sold was 1.5% plus VAT which would have been in no way justified as they did nothing to justify this fee. We as vendors did all viewings. Stick to your local agent and solicitor and don't fall for the 700 advertising platforms they claim to have to sell your property.
Date of experience: February 17th, 2024
We’re honoured to have been featured in the media by several leading outlets and major publications
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Alternatively, try our sell house fast service
At The Property Buying Company, we buy houses fast, much faster than estate agents whether online or on the high street. We don't charge any fees and can even provide you with a solicitor at no charge.
With us, you don't have the hassle of messages from potential buyers or holding multiple viewings. We are highly rated on Trustpilot and are regulated by The National Association Of Property Buyers and The Property Ombudsman.
Getting a quote with us is quick and easy, and we can buy your property in 7 days. If you're looking at selling through Express Estate Agency, why not get a cash offer from us too?
| Feature | Express Estate Agency | The Property Buying Company |
|---|---|---|
| Sale Time | 30 Days (target) | 7 Days |
| Fees | 1.5% plus VAT | £0 |
| Trustpilot Rating | 4.3 | 4.7 |
Please note: Whilst we aim to provide a fair and informative review, please do be aware that we are a competitor within the property industry, although not directly an estate agent.
Edit Log
16/04/2025 - Content updated and edited by Raphael Kaye
16/04/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)
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