Content Written By: Raphael Kaye - Last Updated: 10/06/2025
Could Yopa be the estate agent for you? Yopa claim a 'smooth move' if you sell through them.
In this review, we will go through everything about Yop, including who they are and do they really provide and offer all those benefits they claim to have.
We’re honoured to have been featured in the media by several leading outlets and major publications
Company Number: 09120252
Registered Office: Meridian House, Wheatfield Way, Hinckley, Leicestershire, United Kingdom, LE10 1YG
Company Type: Private limited Company
Registered with: The Property Ombudsman
They offer a complete service covering everything traditional estate agents cover, and they're also open evenings and weekends.
To sell your home through them, you only need to pay one fixed fee. There are no hidden fees and no commission.
Furthermore, you only need to pay once you've sold, but you can choose to pay upfront if you prefer.
Although they are an online estate agency, they do have local estate agents with knowledge of the area.
Using YopaHub, their online tool, you can keep track of viewing requests, offers, and feedback.
Yopa have partners who can help you with house repayments and conveyancing, and every customer receives a free utilities switching service.
Yopa provides a unique house selling service similar to Purplebricks. They boast a fast 7 step process however we would say it is slow compared to our house sale process.
To start, they offer a free valuation, which is the first step of their selling journey:
Yopa offer a variety of packages to choose from. There are 3 different payment options and each of these has a core or premium option. The premium option includes a premium listing and the viewing pack for unlimited hosted viewings by the local agent. They both include:
Dedicated local estate agent
Professional advert
Floor plan
Professional photos
For sale board
YopaHub
Yopa offer three different core packages to their customers as optional bundles, in which you can also tag on extras.
Here's a rundown of the three options:
Includes dedicated estate agent, professional photos, for sale board, advert on Rightmore and a floor plan.
Everything in core and unlimited hosted viewings, Rightmove and Zoopla premium listings, advert on Zoopla and Prime Location & £349 off Scout mortgage broker fees.
Everything in the previous two packages, plus a virutal 360 tour, featured property on Rightmove and Zoopla, £290 off Just move in and £599 off Scout mortgage borker fees.
All their prices include VAT, and you can find them on Yopa's Fees page.
Premium Listing: From £99
EPC Certificate: £99
Unlimited Hosted Viewings: £400
Zoopla Listing: £300
Featured Property: £149
They also offer a Pay Now or Pay Later option.
Before you use a house buyer or house selling company, you should always check the reviews and competition. To find the best house-selling website, looking through the reviews is a good indicator of how the company treats customers.
Here's a look at Yopa across multiple review platforms:
Platform | Reviews | Rating | 3 Stars & under |
---|---|---|---|
Trustpilot | 23,068 | 4.3/5 | 1,985 |
Google Reviews | 337 | 2.7/5 | 191 |
Reviews.io | 522 | 1.5/5 | 461 |
Reviews correct as of 10/06/2025
As you can see in the above table, Yopa have an extremely mixed set of reviews across the platforms.
Trustpilot is the most used and promoted by Yopa themselves, which is where they see the highest score.
Below we've highlighted a few detailed reviews, both positive and negative, that really highlight experiences with the company.
I’ve had an awful experience with Yopa—twice. Most recently in 2025, I instructed them to re-list my tenanted property and clearly told them to arrange viewings through my letting agent (Dixons). They ignored this, scheduled viewings without access, and cancelled on buyers last minute. Their agent even told me it was "not their responsibility" to arrange access—completely unprofessional.
The result? Wasted time, lost buyers, frustrated tenants, and no sale. This happened before in 2021 too, proving they haven’t improved. They offered me £50 and a “featured listing” as a resolution, which is an insult after the damage caused.
Avoid Yopa if you want your property taken seriously or handled professionally. I'm now pursuing the matter through the Property Ombudsman.
Date of experience: May 27, 2025
The local agent was very friendly, and they allowed me to see the property multiple times before purchase. Then during the process, I was able to bring a few people to the house to show them and get their opinion.
Friendly. Enabled me to ask the seller quite a few questions and arrange a good handover. They responded and made me aware of their honest availability to respond or visit the site.
Date of experience: June 5th, 2025
I found Yopa very helpful all through the stages of buying ...
The problem came on completion where we were going to be left sitting outside my new home for hours 4 to 5 to be exact while the agent was off selling more houses with our keys ... it seemed as soon as it completed we were the last thing on her mind .. she was miles away with a full list of viewings..
The keys are not available until she decided to drive over at end of her day ..had it not been for my daughter driving over to fetch them miles away we would have been on drive for hours.. I would not buy a house with an on line estate agent again ..or sell through them as it would be unfair for the buyers
Date of experience: Posted 1 year ago (10/06/2025)
Pros | Cons |
---|---|
✔ Great reviews on Trustpilot | ✖ Not the cheapest, especially if you choose no sale, no fee |
✔ Different payment options & clear website | ✖ EPC is an extra |
✔ Floor plan and photos included | ✖ Bad reviews on Reviews.io |
Being an online estate agent, the most comparable brand is Purplebricks - below we've compared the two, including all of the additional costs.
Pros | Yopa | Purplebricks |
---|---|---|
Initial Cost | From £999 | Free |
Trustpilot Rating | 4.6/5 | 3.9/5 |
EPC Certificate | £99 | £119 |
Premium Listing | £99 | £125 |
Featured Property | £149 | £149 |
Unlimited Hosted Viewings | £400 | £899 |
As far as online estate agents go, Yopa isn’t the cheapest on either of their no sale no fee or their pay upfront options, with some online estate agents having a completely free service.
However, the other online estate agents which are cheaper than Yopa generally don’t offer a complete service like Yopa.
Similar to the other online estate agents, Yopa is doing the job of a ‘traditional estate agent’ but operates completely online, meaning they operate during hours that a high street estate agent wouldn’t, for example on evenings.
Also, just like other online estate agents, choosing Yopa has no guarantee that your house will sell and so there’s an amount of uncertainty that comes with choosing Yopa, or another online estate agent.
With Yopa being an online estate agent, they’re open on weekends and evenings, which is something high street estate agents can’t provide. Also, unlike high street estate agents, with Yopa you only pay a fixed fee upfront, which differs from needing to pay a commission of the sale price to high street estate agents.
Another thing Yopa offer that high street estate agents don’t is the option to either pay upfront or after you sell. However, in the price you pay for Yopa, they will not conduct viewings for you and an EPC isn’t included, both things which a high street estate agent offer as part of their service.
Similar to high street estate agents, you have the option of not paying a penny until you sell if you choose the ‘no sale no fee’ option. However, Yopa will tie you into a minimum of 10 months advertising with them and if you change your mind within this time will still have to pay, even if you choose ‘no sale no fee’.
Also, just like high street estate agents, Yopa can’t guarantee that your house will sell through their service, meaning you could be on the market for months with no success.
At The Property Buying Company, we buy houses fast, much faster than estate agents whether online or on the high street. We don't charge any fees and can even provide you with a solicitor at no charge.
With us, you don't have the hassle of messages from potential buyers or holding multiple viewings. We are highly rated on Trustpilot, and are regulated by The National Association Of Property Buyers and The Property Ombudsman.
Getting a quote with us is quick and easy, and we can buy your property in 7 days. If you're looking at selling through emoov, why not get a cash offer from us too?
10/06/2025 - Content edited by Raphael Kaye - updated pricing, review statistics and comparison
10/06/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)