The Property Ombudsman Scheme & Why We're Part of It

Written by Mathew McCorry

If you read my property blog now, that’ll be the end of it. I will not look for you, I will not pursue you. But if you don’t, I will look for you, I will find you and I will make you read it.

Transparency is at the heart of everything we do at The Property Buying Company. That’s why we’re part of The Property Ombudsman Scheme.

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What is it?

Approved by the Government, TPO scheme has been providing customers and property agents with a dispute resolution service for 27 years. Because it is impartial and independent, it offers security for both parties.

As a business we are continually striving to be the best. By really getting to know our customers and understanding their needs, we are able to offer the best possible service and ensure they feel that they can trust us.

In the unlikely event that a customer isn’t 100% satisfied with us, TPO can help to resolve the issue. Similarly, we are protected, as a business, if we feel that a customer is not being as genuine or compliant as we would expect.

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Properties bought by us for cash in
the last 3 years


Of our own money spent buying
property for cash

2-3 weeks

Average time taken from initial offer
to completion